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Customer & Technical Support

How can we help you?

Phone: +32 497 65 96 46

Our team of specialized HVAC, plumbing, and refrigeration technicians is available 24/7 to answer all your questions.

Frequently Asked Questions

The questions our installers ask us most often.
1

What are your delivery times?

Order placed before 2 p.m.: shipped the same day, delivered within 2–3 business days anywhere in Belgium. Free delivery on purchases of €110 or more.

2

How can I get a quote for a large order?

Use the form opposite and select "Request a quote". Our sales team will call you back within 2 hours with a personalized offer and wholesale prices.

3

Can I return a product?

Yes, returns are accepted within 14 days for unused products in their original packaging. Please contact us by email to initiate the process.